Privacy Policy

This privacy Policy has been compiled to help you understand why we ask you for your personal information when you use one of our websites and how we will store and use this information.

Turkish Universities Admissions Service (Turkish University Admission Service) Limited ("we", "our" or "Turkish University Admission Service") is committed to protecting the privacy of all individuals in respect of whom we hold personal information. Please read the following Privacy Policy which explains how we use and protect your personal information. This Privacy Policy applies to use of all our services and websites (and web-based services) on which a link to this policy appears (the "Sites").

For the purpose of the Data Protection Act 1998 or any replacement legislation including the EU General Data Protection Regulation (the "GDPR") (together, the “Data Protection Legislation”), the data controller is Turkish Universities Admissions Service Limited of Marmara Üniversitesi Teknopark TGB-1 Bölgesi Teknopark Binası, Göztepe Yerleşkesi Eğitim mah. Fahrettin Kerim Gökay cad. No:151 İşlik:2/6 34722 Kadıköy/İstanbul, Turkey.

We take your privacy seriously and we are committed to keeping your information private. To the extent we are required by Turkish law in accordance with the Data Protection Legislation.

By providing us with any information about yourself (including via the Sites), you consent to our processing of your personal information in accordance with this Privacy Policy and our Cookies Policy.

This Privacy Policy covers

  • Providing extensive educational information
  • Providing advertising and promotional opportunities for education providers
  • Providing features to enable users to directly contact education providers
  • Recommending things which we think you'll like, such as courses and learning providers
  • Notifying you about things you've told us you like, such as a new course in your local area
  • Personalising sections of our websites to your preferences
  • Dealing with any requests you make or content you submit
  • Getting in touch if we need to tell you about something, like a change to our policies or issues with our service
  • Monitoring usage and performance in order to improve the services we offer.

This privacy policy applies to all our website and app users regardless of location, whether registered or not, including people responding to surveys, competitions and writing reviews. We refer to all registered users as “members of our community”.

Keeping your information safe and private is very important to us. All our services are designed with privacy and security in mind. We will never sell your personal information to any third party.

You can browse our websites without providing any personal information. However, to use some of our enhanced functionality we sometimes ask for additional information in order to process your request. Examples include:

  • Providing your name, email, qualification, country of residence, preferred subject, expected year of entry, postal address and contact details to request a prospectus or make an enquiry to an education provider.
  • Providing your name, email address, and preferences to create an account to receive email newsletters and save your preferences.
  • Providing your name, contact details, and education history to engage with offline education counselling services.

The details we request for each piece of enhanced functionality will depend on what is required to perform the action. For example:

  • If we need to contact you by email, we will request your email address.
  • If we tailor your experience by displaying available courses, we will ask for your preferred start date.

Details of why we collect each piece of information is displayed clearly next to the field used to enter the data. We also collect information about the payment methods that you use for any transactions that you make with us.

A full list of the data collected by each website is available on the site-specific data collection notice.

We also collect some technical information while you use our websites. For example, information on the type of browser you use and your IP address. This information is used to maintain and monitor the performance of our websites.

We automatically gather certain limited information about your visits to our Sites. This includes demographic data and browsing patterns. Information automatically received includes your: IP address (which identifies the computer or device that you use to access the Sites); the time and date of your visit; browser; operating system; internet connection details, as well as a breakdown of your journey through our Sites and products that you searched for. This is used to build up marketing profiles, to aid strategic development, to manage our relationship with advertisers and to audit usage of the Sites.

In particular, we use cookies to collect this information. A cookie is a small collection of data sent by a web server to a web browser, which lets the server collect information back from the browser. Our use of cookies also may allow registered users to be presented with a personalised version of the Sites. For example, we use cookies to:

  • Keep you logged into the website.
  • Understand and save your user preferences for future personalised experience and to allow us to deliver the type of content and products in which you are most interested.
  • Compile anonymised data about site traffic and site interactions in order to offer better site experiences and tools in the future. We use tools such as Google Analytics, Turkish University Admission Service Enrolment Tool to do this.
  • To provide targeted content and advertising based on your preferences and previous interactions. We work with third-party companies to provide targeted advertising. Personal data is not shared with these companies. Further details of the companies we work with are available within our Cookie Policy.

Personal information is never held on any of our first-party cookies.

You can choose to have your computer block some or all cookies for you. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies, some advanced features will be disabled and some of our services may not function as intended.

You can read more about how we use cookies on our Cookie Policy.

Anonymised analytics and insights

Occasionally, we will ask for additional information to help us monitor the reach and effectiveness of our services. For example, when creating an account, we may ask for your country of residence or postcode. This data will only ever be used in an anonymised format to help us demonstrate the effectiveness and improve the products and services we offer.

We use Google Analytics to log review aggregated use data across all our websites. No personal data is shared with Google Analytics

Accessing and updating your personal information

You have the right to see the personal information we hold about you and to ask us to:

  • Make any changes to ensure that any personal information we hold about you is accurate and up to date;
  • Erase or stop processing any personal information we hold about you where there is no longer a legal ground for us to hold it. If you wish to do this, please contact us.
Geographical data and geotargeting

As with all websites, your IP address is sent to us each time a webpage is viewed. For some functionality we use this, along with geo-location information provided by your browser to provide location-specific content within our websites and apps. When you browse our website or use our apps your IP address and location information is stored on our system anonymously unless you are a registered user in which case it will be possible to link it to your profile. This link will only exist temporarily and will be removed three months after your visit. We will not use this information to identify you personally. We use location data for analytics purposes, in order to understand the locations our products are successful in and to ultimately deliver a better service. You can stop sharing this information by changing your browser settings.

Storing your data

The personal data you provide is stored in a secure hosting environment based in Turkey. We employ a range of technology and procedures to ensure that this data is secure, including encryption, anti-virus and anti-malware software, intrusion detection, company-wide data usage policies, and mandatory security and privacy staff training.

How long will you keep my information for?

We will keep your data for as long as we are required to, either:

  • By law, for example to meet financial regulations relating to payments
  • For as long as we require the data to provide a service to you

Personal data is deleted in accordance with our internal retention policy. All identifiable personal data is deleted five years following your last interaction with this website.

To be able to offer you beneficial services and products, or to advise our partners on your educational preferences, we often run surveys and market research campaigns which you can choose to take part in.

The data collection, use and storage vary depending on the focus of the research. Before supplying any personal information and for more details on the research we are conducting, please read the privacy note included on each survey or survey invitation you receive from us.

We use social media to make our editorial content more accessible and interact with you. You can engage with us by reading, sharing and commenting on our posts. You can also share any article that has that option on your social media page. When creating a post or leaving comments on a post, please do not leave any personal details as these posts are made public and anyone can see them. Instead, if you need to ask a more specific question, please send us a private message. Private messages will be stored for one year and will not be shared with anyone outside our company.

When contacting us via social media platforms please familiarise yourself with the privacy notice of that platform.

On our websites there are lots of links to courses/Universities provider websites. This privacy notice does not cover these links. We encourage you to read the privacy statements on the other websites you visit.

The registered office of Turkish Universities Admissions Service Limited is:

Marmara Üniversitesi Teknopark

TGB-1 Bölgesi

Teknopark Binası, Göztepe Yerleşkesi

Eğitim mah. Fahrettin Kerim Gökay cad.

No:151 İşlik:2/6 34722 Kadıköy/İstanbul

Turkey

We will use all reasonable efforts to answer any questions or resolve any concerns regarding your privacy promptly.

All comments, queries and requests relating to our use of your personal information are welcomed. If you would like to contact us, queries should be addressed to Customer Services at the above address; or by email at [email protected],